QCM : Communication et Stratégies en Sport et Événementiel — 12 questions

Questions et réponses du QCM

1. Quelle affirmation correspond au sujet « Email communication best practices » ?

Informally : Here’s the report you asked for
VOCABULARY : OPTIONS FOR CUSTOMERS Complete the gaps below with the correct words
Product return system : Section 20 Product Return System Solution for Distributors | Advotics RETURNING A PRODUCT Match the reasons to return a product after purchase
More formally : A communication style characterized by polite and professional language appropriate for business contexts

Informally : Here’s the report you asked for

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Informally : Here’s the report you asked for.

2. Quelle affirmation correspond au sujet « Handling customer complaints and product returns » ?

Informally : Here’s the report you asked for
In-class writing : Tuesday, 3rd February 2026 (20 minutes)
VOCABULARY : OPTIONS FOR CUSTOMERS Complete the gaps below with the correct words
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing

VOCABULARY : OPTIONS FOR CUSTOMERS Complete the gaps below with the correct words

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : VOCABULARY : OPTIONS FOR CUSTOMERS Complete the gaps below with the correct words.

3. Quelle affirmation correspond au sujet « Presentation requirements and timing » ?

Informally : Here’s the report you asked for
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing
In-class writing : Tuesday, 3rd February 2026 (20 minutes)
Duration : Allocated time for the presentation, consisting of 12 minutes for the main presentation plus 3 minutes for a question and answer session

Duration : Allocated time for the presentation, consisting of 12 minutes for the main presentation plus 3 minutes for a question and answer session

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Duration : Allocated time for the presentation, consisting of 12 minutes for the main presentation plus 3 minutes for a question and answer session.

4. Quelle affirmation correspond au sujet « Sports event facts and gender equality in sport » ?

HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing
In-class writing : Tuesday, 3rd February 2026 (20 minutes)
Venue : Location where a sporting or other event takes place
Informally : Here’s the report you asked for

Venue : Location where a sporting or other event takes place

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Venue : Location where a sporting or other event takes place.

5. Quelle affirmation correspond au sujet « Sports terminology and game rules » ?

In-class writing : Tuesday, 3rd February 2026 (20 minutes)
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing
Already : We’ve already decided to continue with our existing partner
Informally : Here’s the report you asked for

Already : We’ve already decided to continue with our existing partner

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Already : We’ve already decided to continue with our existing partner.

6. Quelle affirmation correspond au sujet « Cultural etiquette and its importance » ?

In-class writing : Tuesday, 3rd February 2026 (20 minutes)
LIVE STORYTELLING : AUSTRALIAN OPEN AMBUSH (2019) March 26B1A 8 ANGLAIS PROFESSIONNEL Let’s watch a video
Informally : Here’s the report you asked for
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing

LIVE STORYTELLING : AUSTRALIAN OPEN AMBUSH (2019) March 26B1A 8 ANGLAIS PROFESSIONNEL Let’s watch a video

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : LIVE STORYTELLING : AUSTRALIAN OPEN AMBUSH (2019) March 26B1A 8 ANGLAIS PROFESSIONNEL Let’s watch a video .

7. Quelle affirmation correspond au sujet « Building meaningful workplace relationships » ?

In-class writing : Tuesday, 3rd February 2026 (20 minutes)
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing
Workplace relationships are built through regular social contact and shared experiences
Informally : Here’s the report you asked for

Workplace relationships are built through regular social contact and shared experiences

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Workplace relationships are built through regular social contact and shared experiences.

8. Quelle affirmation correspond au sujet « Brand awareness and marketing strategies » ?

Informally : Here’s the report you asked for
Caller : The individual who initiates a telephone call to communicate with another person or department
In-class writing : Tuesday, 3rd February 2026 (20 minutes)
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing

Caller : The individual who initiates a telephone call to communicate with another person or department

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Caller : The individual who initiates a telephone call to communicate with another person or department.

9. Quelle affirmation correspond au sujet « Impact and audience engagement of major sports events » ?

The Operational and Logistics Challenges : Organising the FIFA World Cup 2026
Informally : Here’s the report you asked for
In-class writing : Tuesday, 3rd February 2026 (20 minutes)
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing

The Operational and Logistics Challenges : Organising the FIFA World Cup 2026

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : The Operational and Logistics Challenges : Organising the FIFA World Cup 2026.

10. Quel est le rôle principal des expériences des fans lors des Jeux Olympiques ?

Augmenter la visibilité des sponsors et des marques
Organiser des événements sportifs locaux et régionaux
Promouvoir la compétition sportive entre nations
Favoriser la célébration collective et l'exposition à diverses cultures

Favoriser la célébration collective et l'exposition à diverses cultures

Explication

Les expériences des fans lors des Jeux Olympiques incluent la célébration collective et l'exposition à diverses cultures, ce qui favorise la cohésion mondiale et la diversité culturelle.

11. Quelle affirmation correspond au sujet « Using storytelling in sports marketing campaigns » ?

Informally : Here’s the report you asked for
Examples : Concrete cases of sports marketing campaigns that use storytelling, including narratives of athletes' personal journeys or live event coverage
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing
In-class writing : Tuesday, 3rd February 2026 (20 minutes)

Examples : Concrete cases of sports marketing campaigns that use storytelling, including narratives of athletes' personal journeys or live event coverage

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : Examples : Concrete cases of sports marketing campaigns that use storytelling, including narratives of athletes' personal journeys or live event coverage.

12. Quelle affirmation correspond au sujet « Sports rules and scoring systems » ?

SUBJECT : New office Hi John, How are things?
In-class writing : Tuesday, 3rd February 2026 (20 minutes)
HOMEWORK : Assignments given to students to complete outside of class to reinforce learning, such as practicing storytelling or email writing
Informally : Here’s the report you asked for

SUBJECT : New office Hi John, How are things?

Explication

Cette affirmation est directement issue de la partie du cours consacrée à ce sujet : SUBJECT : New office Hi John, How are things?.

Révisez avec les flashcards

Mémorisez les réponses avec 24 flashcards sur Communication et Stratégies en Sport et Événementiel.

Communication par email — bonnes pratiques ?

Utiliser un ton professionnel et clair.

Gestion des plaintes — étape clé ?

Écouter attentivement et répondre poliment.

Durée de présentation — temps total ?

15 minutes (12 + 3 minutes Q&A).

Voir les flashcards →

Approfondir avec la fiche

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