Flashcards : Comprehensive Business and Management Fundamentals — 24 cartes

Toutes les cartes

1Question

Business sector — definition?

Réponse

A subdivision of economic activities by product or service type.

2Question

Primary sector — role?

Réponse

Extracts raw materials and natural resources.

3Question

Secondary sector — function?

Réponse

Converts raw materials into finished products.

4Question

Tertiary sector — provides?

Réponse

Services to the public and businesses.

5Question

Business environment — components?

Réponse

Internal and external factors affecting operations.

6Question

Micro environment — control?

Réponse

Inside the business; full control.

7Question

Market environment — control?

Réponse

Immediately outside; partial control.

8Question

Macro environment — control?

Réponse

Outside both; no control.

9Question

Quality control — focus?

Réponse

Inspects final products against standards.

10Question

Quality assurance — focus?

Réponse

Prevents defects during and after production.

11Question

Quality management — purpose?

Réponse

Designs and improves products for consistency.

12Question

Quality performance — measurement?

Réponse

Dept. performance vs standards.

13Question

TQM — meaning?

Réponse

Continuous, organisation-wide quality improvement.

14Question

Quality circles — function?

Réponse

Employee groups review and improve quality.

15Question

PDCA cycle — steps?

Réponse

Plan, Do, Check, Act.

16Question

Plan stage — purpose?

Réponse

Define problem and improvement plan.

17Question

Do stage — action?

Réponse

Implement on a small scale.

18Question

Check/Act stages — goal?

Réponse

Analyze data; standardize successful change.

19Question

Management — role?

Réponse

Coordinate planning, organizing, leading, controlling.

20Question

Leadership — role?

Réponse

Influence and guide followers.

21Question

Autocratic style — when?

Réponse

In crises or emergencies needing quick decisions.

22Question

Democratic style — when?

Réponse

When team skills and input are valuable.

23Question

ROI — meaning?

Réponse

Return on investment, income from investment.

24Question

Investment risk — what?

Réponse

Chance of loss or reduced value.

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1. Which statement best describes the primary sector of business activity?

2. How are business sectors related to one another in the production process?

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