Flashcards : Fundamentals of Retailing Strategies — 18 cartes

Toutes les cartes

1Question

Retailing formats — types?

Réponse

Store-based and non-store formats.

2Question

Food retailing — focus?

Réponse

Sale of food products directly to consumers.

3Question

Store formats — classification?

Réponse

Size, product range, shopping environment.

4Question

Non-store retailing — examples?

Réponse

Online, direct mail, vending.

5Question

Retail environment — components?

Réponse

Physical space, social, economic, technological factors.

6Question

Atmospherics in retail — elements?

Réponse

Lighting, music, scent, visual displays.

7Question

Online retail environment — key?

Réponse

Website design, usability, digital cues.

8Question

Retail industry — importance?

Réponse

Contributes to GDP, employment, supply chain.

9Question

Retailing — core principles?

Réponse

Selling goods/services, managing customer interactions.

10Question

Retail functions — examples?

Réponse

Assortment, inventory, pricing, customer service.

11Question

Retail fundamentals — focus?

Réponse

Activities enabling effective retailing and value delivery.

12Question

Merchandise retailing — process?

Réponse

Purchasing, managing, selling products to consumers.

13Question

Product assortment strategies — goal?

Réponse

Meet customer preferences, balance variety.

14Question

Marketing orientation — definition?

Réponse

Customer-focused philosophy guiding business activities.

15Question

Marketing adoption — process?

Réponse

Acceptance and integration of marketing strategies.

16Question

Retail marketing strategies — components?

Réponse

Pricing, promotion, place/distribution.

17Question

Customer relationship management — role?

Réponse

Builds loyalty, personalizes interactions.

18Question

Retail environment influence?

Réponse

Shapes perceptions, affects shopping behavior.

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1. What are retailing formats primarily considered to be?

2. Who is the author most associated with the concept of 'retail environment' in the context of retailing concepts?

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